One of the biggest challenges for medical device manufacturers is ensuring that all of the details are addressed and the compliance records are in place. There are so many components to the development, certification, and sale of medical devices and the right ERP system can help you keep track of everything in one place. There are many features that you can look for in the ERP system for your company.
Managing project costs and tracking expenses can be complicated, especially when you're trying to account for those costs by product. With the right ERP, you will get accounting and financial management tools that keep all of your expenditures, revenues, and investments in one place, organized as necessary, and accessible for reporting and research. This makes it easier for you to manage costs and assess the financial impact of any product research and launch.
Procurement and Supply Chain Management
Every medical device manufacturing business depends on a series of suppliers and a specific procurement process. Make sure that you track orders, fulfillment, and delivery information so that you can not only maintain the supplies necessary for production but also validate information for accounts payable before payments are issued.
Your production floor needs careful oversight to ensure optimal output, safety, and regulatory compliance. With the right ERP platform, you have immediate access to staffing records, hours of service for each employee, and other metrics that relate to your production safety and results. This makes it easier for you to plan the resources you need for each production run, moderate hours to prevent operator fatigue, and access important historical data in the event of any anomalies in a production run. When recalls and other hazards are a risk, as they can be with medical devices, this information is critical.
Customer Relationship Building
An ERP provides you with a platform to track all of your customer interactions, customer service calls, tech support challenges, and sales inquiries. When you want to build a responsive, informed, and consistent relationship with your customers, an ERP platform gives you the tools that you need to do just that. The best part is that each record update can include a user stamp so that you know who your customers talked to, when they called, and you have that information at your fingertips when you need it.
These are just a few of the features to look for when you're investing in an ERP system for your medical device manufacturing operation.
Contact a service that provides ERP support such as NetSuite support.